horas888 Privacy Policy

This page describes what we collect when you use horas888 and how we keep that data protected across your account, deposits, withdrawals, and gameplay. We at horas888 process your personal information in compliance with applicable data-protection laws, and we outline your rights regarding that information, our third-party processors, and how we handle cookies and tracking.

Our privacy commitments cover all access methods—Android app, iOS mobile browser, and desktop web interface—and apply whenever you interact with horas888 services, including account registration, identity verification, payment processing via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank virtual accounts (mobile banking, local payment, online payment, e-wallet), as well as gameplay and customer support.

We do not sell your personal data to third parties. Your information is used only to operate the horas888 platform, verify your identity, process payments, prevent fraud, and comply with legal obligations in the jurisdictions where we operate.

What Data We Collect on horas888

When you register a horas888 account, we collect your full name, email address, phone number, date of birth, and residential address. During identity verification, we ask you to provide a government-issued ID photograph and, in some cases, a selfie for facial-matching purposes. These details are encrypted and stored on secure servers located in Southeast Asia. We use this information to confirm your age and eligibility, prevent duplicate accounts, and comply with anti-money-laundering regulations in the jurisdictions where we operate.

When you deposit or withdraw funds on horas888, we record the amount, payment method (e.g., DANA, e-wallet, mobile banking, local payment, or your chosen bank account), date, and time. We retain these transaction records for seven years to satisfy regulatory requirements. We do not store your full card number or e-wallet password; payment details are tokenized and processed through encrypted channels by our payment processors, who are certified under PCI DSS (Payment Card Industry Data Security Standard).

Your horas888 account logs are not shared

We at horas888 record login timestamps and device information only for fraud detection and account recovery; we never sell or share these logs with advertisers or data brokers.

When you use horas888, we collect device information (operating system, browser type, IP address, and device identifier) and gameplay behaviour (games played, duration, betting patterns, and outcomes). This data helps us optimize the mobile experience on Android and iOS, detect cheating, and understand how users interact with our sportsbook, live-dealer tables, and slot games.

We at horas888 use your personal information for six primary purposes: operating the platform (account management, game hosting, payment settlement), verifying your identity and age, preventing fraud and money laundering, complying with legal requirements, improving our service (analytics on gameplay and deposit methods), and communicating important updates about your account. We do not use your data for marketing unless you explicitly opt in; even then, you can unsubscribe at any time through your account settings or by contacting our support team.

Our payment processors (licensed third parties handling online payment, e-wallet, mobile banking, local payment, online payment, e-wallet transfers and bank virtual-account processing) receive only the minimum data required to complete your transaction—your name, account number, and transaction amount. We share your name and account ID with our gaming providers (sportsbook operators, live-casino studios, and slot-game suppliers) only to the extent necessary to fulfill your wagers and deliver game results. We do not authorize these third parties to use your data for their own marketing or analytics.

Note: Our servers may sit outside your jurisdiction. By using horas888, you consent to your data being transferred to and processed in Southeast Asian data centres.

Cookies and Tracking on horas888

We at horas888 use cookies (small text files stored on your device) to keep you logged in, remember your language preference, and track your session for security purposes. Functional cookies are essential to the platform's operation; they do not track you across other websites. When you access horas888 on mobile (iOS Safari or Android Chrome), we do not store cookies in the traditional sense; instead, we use session tokens stored in your app's local storage.

We use analytics cookies to measure page load times, feature adoption (e.g., how many users access our sportsbook versus live-dealer tables), and gameplay trends. These cookies are anonymized; we do not link them to your personal identity. You may disable non-essential cookies in your browser settings without affecting your ability to use horas888, though some features may function less smoothly.

Your Rights Regarding Data on horas888

Under applicable data-protection laws, you have the right to access, correct, or delete your personal data held by horas888. To exercise these rights, log in to your account, navigate to Settings, and use the Data Access or Account Deletion tools. For more complex requests (e.g., requesting a full export of your gameplay history), contact our support team via the in-app help button or email. We at horas888 respond to data-access requests within fourteen business days.

You may withdraw consent for non-essential processing (such as analytics cookies or gameplay-improvement features) at any time through your account preferences. If you delete your horas888 account, we retain your transaction records for seven years (as required by law), but we permanently remove your name, email, phone number, and address from our active systems within thirty days. Game outcomes and betting history remain encrypted and are used only for dispute resolution or regulatory audit.

Data Security and Retention on horas888

We at horas888 encrypt all data in transit using TLS 1.2 or higher and store sensitive information (passwords, ID documents, payment details) on servers protected by firewalls, intrusion-detection systems, and regular security audits. Our password hashing uses bcrypt with a salting factor of twelve; we do not store passwords in plain text. Staff access to personal data is restricted by role and logged for audit purposes.

We retain your personal information only as long as necessary. Account data is stored for as long as your horas888 account is active, plus three years afterward. Transaction records are kept for seven years to satisfy tax and anti-money-laundering laws in jurisdictions where we operate, including Jakarta, Surabaya, Bandung, Medan, Semarang, and Yogyakarta. Login logs and device information are deleted after ninety days unless they are needed for an active investigation.

Contact Us About Privacy on horas888

If you have questions about our privacy practices, wish to submit a data-access request, or believe we have mishandled your information, contact our Data Protection Officer through the in-app support form or email our support address listed on the horas888 site. We acknowledge all privacy inquiries within five business days and provide a substantive response within fourteen days. We at horas888 reserve the right to update this policy at any time; material changes will be communicated via email or in-app notification.